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We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:<\/p>\n
Annett Oehlschl\u00e4ger
\nZeisigweg 9
\n14641 Wustermark
\nPhone: 033234-260354
\nE-mail: kontakt@bipolar-lotse.de<\/p>\n
Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.<\/p>\n
When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.<\/p>\n
All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.<\/p>\n
On this website, the user\u2019s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.<\/p>\n
The GDPR allows data processing in three cases in particular:<\/p>\n
You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.<\/p>\n
We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user.<\/p>\n
This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment).<\/p>\n
Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.<\/p>\n
When you access our website, usage data is generated that is technically necessary to deliver the site, as well as usage data that we collect to evaluate the use of our website. This may include: details of the access (e.g. pages opened, time and duration of the visit), content data (e.g. data, text or images you enter or upload) and technical details (e.g. browser, device, IP address).<\/p>\n
We only compile usage data for evaluation pseudonymously and only insofar as you have not objected. You may send this objection at any time to the address stated in the legal notice or to the controller named in this privacy policy. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 (f) GDPR in evaluating and improving our website; details of the services used can be found in the respective sections of this policy.<\/p>\n
Our Website is presented in the Internet by a service provider.<\/p>\n
We use the service Alfahosting GmbH, Ankerstra\u00dfe 3b. We have concluded a data processing agreement with our provider.<\/p>\n
With this contract, our provider is obliged to process the data according to our instructions.<\/p>\n
You can find more information on data processing at our provider in his privacy policy at [[06108 Halle (Saale)]].<\/p>\n
The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.<\/p>\n
Each time this website is used, our provider processes information in so-called server log files, which your browser transmits automatically whenever a website is accessed. This data consists of:<\/p>\n
This data is processed in order to deliver the website, to ensure its secure and trouble-free operation and to analyse errors; this includes detecting and warding off attacks and abusive access. We do not evaluate the log files in order to identify you personally; they are attributed to a person only where this is necessary to investigate an attack or a malfunction. The log files are deleted as soon as they are no longer required for these purposes; they are retained for longer only insofar as a security incident needs to be investigated.\n<\/p>
Insofar as we send advertising, we do so exclusively within the scope of Section 7 (3) of the German Act Against Unfair Competition (UWG) or on the basis of your consent.<\/p>\n
If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (f) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.<\/p>\n
We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.<\/p>\n
You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.<\/p>\n
In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).<\/p>\n
Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.<\/p>\n
For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.<\/p>\n
For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality and the security of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.<\/p>\n
Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.<\/p>\n
In addition to technically necessary cookies, our website also uses cookies and comparable technologies that are not strictly necessary \u2014 for example for statistics, reach measurement, marketing or the integration of external content. We only use these if you have consented beforehand. We obtain your consent through a cookie notice (cookie banner) before any such cookies are set.<\/p>\n
You can withdraw or adjust your consent at any time with effect for the future \u2014 through the cookie settings on our website. Which cookies are used in detail, what purpose they serve and how long they are stored can be seen in the cookie settings or in the cookie notice.<\/p>\n
You can withdraw your consent at any time with effect for the future: Revoke consents<\/a>.<\/p>\n Independently of this, you can also control the storage of cookies through your browser: you can block cookies entirely or in individual cases and delete cookies that have already been stored at any time. The manufacturers of common browsers explain how to do this:<\/p>\n If you block cookies completely, this may limit the functionality of our website and other websites. Information on advertising cookies from third-party providers and how you can manage them can be found at www.youronlinechoices.eu<\/a>.<\/p>\n We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.<\/p>\n Transfer of customer data may either<\/p>\n If your data are transferred to third parties, this is mentioned in this privacy policy.\n<\/p> Insofar as we transfer personal data to countries outside the European Union, in particular the USA, in accordance with the provisions set out below, we will only carry out such a transfer where an adequate level of data protection, appropriate safeguards or your consent, and thus a transfer permitted under the GDPR, is in place.<\/p>\n You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.<\/p>\n You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.<\/p>\n The right to object to advertisement is governed by our text regarding consent:<\/p>\n Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time.<\/span><\/p>\n You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or \u2013 where we offer this \u2013 via a contact form or an unsubscribe link.<\/p>\n Your withdrawal has no effect on the legality of the data processing carried out up to that point.<\/p>\n You may request us to transfer the data stored about you in machine-readable form.<\/p>\n If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here<\/a> you find a list of the agencies).<\/p>\n Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.<\/p>\n Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or \u2013 where we offer this \u2013 via a contact form or an unsubscribe link. Your withdrawal has no effect on the legality of the data processing carried out up to that point.<\/p>\n If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.<\/p>\n Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p>\n This helps to analyse the use of websites.<\/p>\n In that process, the data can be turned into pseudonymous user profiles.<\/p>\n Google uses different technologies for that purpose, which are based on algorithms, also it is possible, that Cookies are used.<\/p>\n Google uses a pseudonymous number for each user of our website.<\/p>\n Pseudonym means that neither name nor e-mail address nor other data that clearly identifies the user are used.<\/p>\n The number is then used to analyse how the individual user uses our online offering.<\/p>\n The date and time of use as well as page views, scrolls to the end of the page, clicks on external links, website searches, viewing of an embedded YouTube video and file downloads are also analysed.<\/p>\n Google may transfer the collected data to countries outside of the EU, in particular to the USA. We have concluded a data-processing agreement with Google, according to which Google will only process your information in accordance with our instructions.<\/p>\n This data-processing agreement also states that Google may only transfer the data to the USA within the framework of the standard contractual clauses, see the Google Ads Data Processing Terms for further information.<\/p>\n The Google Ads Data Processing Terms are available here: https:\/\/business.safety.google\/adsprocessorterms\/<\/a>.<\/p>\n Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.<\/p>\n Google will automatically anonymize your IP address, which means that information won't be stored on their hard disk. To ensure an adequate protection of your data, we have also concluded a data-processing agreement with Google, according to which Google will not combine your information with other data collected by Google with the goal of determining your identity.<\/p>\n If you don't find this sufficient, you can also use the link http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de<\/a> to download and install Google's browser plugin to block Google Analytics, which will prevent Google from collecting and passing on your personal data.<\/p>\n You can also withdraw your consent at any time with effect for the future by opening the cookie settings on our website and adjusting your selection. The lawfulness of the processing carried out until the withdrawal remains unaffected.<\/p>\n If you want to read about Google's privacy policy, please use the following link https:\/\/www.google.de\/intl\/de\/policies\/privacy\/<\/a>.<\/p>\n Last updated: 2026-09-20<\/p>\n\n\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Privacy policy\n We are happy about you visiting our website. We would like to introduce you to the responsible authority in terms of data protection law as applicable:<\/p>\n Annett Oehlschl\u00e4ger Pursuant to our statutory obligations, we would like to inform you about the collection and use of your personal data.<\/p>\n When you use our website, personal data about you will be collected. This may happen by you entering the data yourself, for example your e-mail address. But our system also collects your data automatically, for example whenever you visit our website. This happens irrespective of the device or the software that you use to visit our website.<\/p>\n All data that you enter in our app is provided voluntarily; there are no disadvantages to you if you do not provide data. But without certain data, we are unable to provide services or to conclude contracts. Whenever such information is necessary, we will point it out to you.<\/p>\n On this website, the user\u2019s personal data is only collected within the framework of the existing data-protection law, in particular the General Data Protection Regulation (GDPR). The legal terms used in the text are defined in Art. 4 of the GDPR.<\/p>\n The GDPR allows data processing in three cases in particular:<\/p>\n You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.<\/p>\n We collect inventory data as far as it is necessary to establish, negotiate or amend a contract (including one without remuneration) between us and the user.<\/p>\n This can be: customer data (for example name, address), contact data (for example e-mail address, phone number), service data (for example services ordered, duration, payment).<\/p>\n Upon establishing the user relationship, we will ask you for this data (for example name, address and e-mail address) and will also tell you which of the information is required to establish the user relationship.<\/p>\n When you access our website, usage data is generated that is technically necessary to deliver the site, as well as usage data that we collect to evaluate the use of our website. This may include: details of the access (e.g. pages opened, time and duration of the visit), content data (e.g. data, text or images you enter or upload) and technical details (e.g. browser, device, IP address).<\/p>\n We only compile usage data for evaluation pseudonymously and only insofar as you have not objected. You may send this objection at any time to the address stated in the legal notice or to the controller named in this privacy policy. The legal basis is our legitimate interest pursuant to Art. 6 para. 1 (f) GDPR in evaluating and improving our website; details of the services used can be found in the respective sections of this policy.<\/p>\n Our Website is presented in the Internet by a service provider.<\/p>\n We use the service Alfahosting GmbH, Ankerstra\u00dfe 3b. We have concluded a data processing agreement with our provider.<\/p>\n With this contract, our provider is obliged to process the data according to our instructions.<\/p>\n You can find more information on data processing at our provider in his privacy policy at [[06108 Halle (Saale)]].<\/p>\n The legal basis for this data processing is on the one hand our legitimate interest in a technologically perfect online offering and its design and optimization in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, and, on the other hand, our contractual or pre-contractual legal relationship in accordance with Art. 6 para. 1 (b) GDPR.<\/p>\n Each time this website is used, our provider processes information in so-called server log files, which your browser transmits automatically whenever a website is accessed. This data consists of:<\/p>\n This data is processed in order to deliver the website, to ensure its secure and trouble-free operation and to analyse errors; this includes detecting and warding off attacks and abusive access. We do not evaluate the log files in order to identify you personally; they are attributed to a person only where this is necessary to investigate an attack or a malfunction. The log files are deleted as soon as they are no longer required for these purposes; they are retained for longer only insofar as a security incident needs to be investigated.\n<\/p> Insofar as we send advertising, we do so exclusively within the scope of Section 7 (3) of the German Act Against Unfair Competition (UWG) or on the basis of your consent.<\/p>\n If you contact us in electronic form (for example by mail, fax, phone, messenger, etc.), we store and process the data which you have given us (for example name, contact information, content of the request). This is based on our legitimate interest in an effective communication with customers in accordance with Article 6 para. 1 (f) GDPR and, as far as it concerns a request to enter into or to perform a contract, also with Article 6 para. 1 (b) GDPR.<\/p>\n We will only pass on this data to third parties as far as required for the performance of the contract (in accordance with Article 6 para. 1 (b) GDPR), by the overwhelming interest in effective services (in accordance with Article 6 para. 1 (f) GDPR) or based on your consent (in accordance with Article 6 para. 1 (a) GDPR) or if there is another legal permission or obligation.<\/p>\n You may ask us at any time and without any cost to provide information about the purpose of the processing, the origin and the recipient, if any, of your data. You may also request that we correct, delete or limit the processing of your personal data. You may object against the (further) processing of your data at any time and you have a right for the data to be made transferable as well as the right to file a complaint with the competent supervisory agency.<\/p>\n In general, your data will only remain stored as long as required by the purpose of the respective data processing. A longer storage is an option, in particular when required in order to pursue our rights, for other legitimate interests of ours or when there is a statutory duty to keep the data longer (for example record-keeping under tax law, statute of limitations).<\/p>\n Generally, your data will only remain stored as long as required by the purpose of the respective data processing. Storage beyond that is possible in particular if it is still required for pursuing our rights or for other legitimate interests of ours.<\/p>\n For your inventory data which were necessary to perform a contract (including one without remuneration), this means that we store this data until the complete performance or termination of the contractual relationship plus the limitation period (which is generally 2 or 3 years) plus an adequate extra time for potential interruptions of the limitation period.<\/p>\n For your usage data which was collected in the course of your use of the website, this means that we will store it only for the time still required for the proper functionality and the security of our website and as long as we still have a legitimate interest. Statistical information will be primarily stored by us in pseudonymous form.<\/p>\n Beyond that, we still store your data for as long as we are required to do so by law. This concerns in particular the tax-law requirements to keep records, usually for 6 or even 10 years.<\/p>\n In addition to technically necessary cookies, our website also uses cookies and comparable technologies that are not strictly necessary \u2014 for example for statistics, reach measurement, marketing or the integration of external content. We only use these if you have consented beforehand. We obtain your consent through a cookie notice (cookie banner) before any such cookies are set.<\/p>\n You can withdraw or adjust your consent at any time with effect for the future \u2014 through the cookie settings on our website. Which cookies are used in detail, what purpose they serve and how long they are stored can be seen in the cookie settings or in the cookie notice.<\/p>\n You can withdraw your consent at any time with effect for the future: Revoke consents<\/a>.<\/p>\n Independently of this, you can also control the storage of cookies through your browser: you can block cookies entirely or in individual cases and delete cookies that have already been stored at any time. The manufacturers of common browsers explain how to do this:<\/p>\n If you block cookies completely, this may limit the functionality of our website and other websites. Information on advertising cookies from third-party providers and how you can manage them can be found at www.youronlinechoices.eu<\/a>.<\/p>\n We dislike spam as much as you do. We will therefore not transfer your data to third parties, unless permitted by law.<\/p>\n Transfer of customer data may either<\/p>\n If your data are transferred to third parties, this is mentioned in this privacy policy.\n<\/p> Insofar as we transfer personal data to countries outside the European Union, in particular the USA, in accordance with the provisions set out below, we will only carry out such a transfer where an adequate level of data protection, appropriate safeguards or your consent, and thus a transfer permitted under the GDPR, is in place.<\/p>\n You may request us anytime to provide information about the personal data stored about you free of charge. To avoid misuse, this will require personal identification.<\/p>\n You may at any time demand from us that we correct (or complete) incorrect data as well as a limitation of the processing of data or deletion of your data. This applies in particular if the reason for processing the data is no longer valid, if a required consent has been revoked and there is no other legal basis or if our data processing is unlawful. We will then correct, block or even delete your personal data without delay as far as permitted by law.<\/p>\n The right to object to advertisement is governed by our text regarding consent:<\/p>\n Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time.<\/span><\/p>\n You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or \u2013 where we offer this \u2013 via a contact form or an unsubscribe link.<\/p>\n Your withdrawal has no effect on the legality of the data processing carried out up to that point.<\/p>\n You may request us to transfer the data stored about you in machine-readable form.<\/p>\n If you feel that our data processing has violated any of your rights, you may file a complaint with the competent regulatory agency (here<\/a> you find a list of the agencies).<\/p>\n Whenever we ask you for your consent for the processing of your data, we will inform you in clear language and in an easily accessible way about the cases for which you will be granting your consent. Any consent that we ask you for is voluntary. Any advantage that you wish to gain by granting consent is also available without consent; simply ask us.<\/p>\n Regarding any consent, you have the right to revoke any consent given to us for the processing of your personal data at any time. You just need to contact us without any particular formal requirement, for example by e-mail to the address given in our legal notice or \u2013 where we offer this \u2013 via a contact form or an unsubscribe link. Your withdrawal has no effect on the legality of the data processing carried out up to that point.<\/p>\n If and when factual or legal reasons will compel us to amend the Privacy Policy, we will update this page accordingly. This will not change the consent provided by the user.<\/p>\n Based on our legitimate interest in a technologically perfect online offering and its design and optimisation in an economically efficient manner pursuant to Art. 6 para. 1 (f) GDPR, we use the Google Analytics tool provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.<\/p>\n This helps to analyse the use of websites.<\/p>\n In that process, the data can be turned into pseudonymous user profiles.<\/p>\n Google uses different technologies for that purpose, which are based on algorithms, also it is possible, that Cookies are used.<\/p>\n Google uses a pseudonymous number for each user of our website.<\/p>\n Pseudonym means that neither name nor e-mail address nor other data that clearly identifies the user are used.<\/p>\n The number is then used to analyse how the individual user uses our online offering.<\/p>\n The date and time of use as well as page views, scrolls to the end of the page, clicks on external links, website searches, viewing of an embedded YouTube video and file downloads are also analysed.<\/p>\n Google may transfer the collected data to countries outside of the EU, in particular to the USA. We have concluded a data-processing agreement with Google, according to which Google will only process your information in accordance with our instructions.<\/p>\n This data-processing agreement also states that Google may only transfer the data to the USA within the framework of the standard contractual clauses, see the Google Ads Data Processing Terms for further information.<\/p>\n The Google Ads Data Processing Terms are available here: https:\/\/business.safety.google\/adsprocessorterms\/<\/a>.<\/p>\n Furthermore this provider is certified according to the EU-US Data Privacy Framework. This means that the transfer of data to the USA is possible in a legally secure manner on the basis of the adequacy decision concluded on 10.07.2023.<\/p>\n Google will automatically anonymize your IP address, which means that information won't be stored on their hard disk. To ensure an adequate protection of your data, we have also concluded a data-processing agreement with Google, according to which Google will not combine your information with other data collected by Google with the goal of determining your identity.<\/p>\n If you don't find this sufficient, you can also use the link http:\/\/tools.google.com\/dlpage\/gaoptout?hl=de<\/a> to download and install Google's browser plugin to block Google Analytics, which will prevent Google from collecting and passing on your personal data.<\/p>\n You can also withdraw your consent at any time with effect for the future by opening the cookie settings on our website and adjusting your selection. The lawfulness of the processing carried out until the withdrawal remains unaffected.<\/p>\nTransfer of data<\/h2>\n
Transfer to Third Parties<\/h2>\n
\n \t
Transfer to other countries, particularly USA<\/h2>\n
Users\u2018 Rights<\/h2>\n
Deletion, Correction, Limitation<\/h2>\n
Objection<\/h2>\n
Data Transfer<\/h2>\n
Complaint<\/h2>\n
Consent<\/h2>\n
Changes to the Privacy Policy<\/h2>\n
Google<\/h2>\n
Google Analytics 4<\/h3>\n
Responsible Authority<\/h2>\n
\nZeisigweg 9
\n14641 Wustermark
\nPhone: 033234-260354
\nE-mail: kontakt@bipolar-lotse.de<\/p>\nGeneral Information<\/h2>\n
\n
Users\u2018 Rights - Information<\/h2>\n
Inventory Data<\/h2>\n
Usage Data<\/h2>\n
Hoster<\/h2>\n
Alfahosting GmbH<\/h3>\n
\n
Advertisements<\/h2>\n
First Contact through Electronic Request<\/h2>\n
Storage Period<\/h2>\n
Cookies<\/h2>\n
Cookies and consent<\/h3>\n
Transfer of data<\/h2>\n
Transfer to Third Parties<\/h2>\n
\n \t
Transfer to other countries, particularly USA<\/h2>\n
Users\u2018 Rights<\/h2>\n
Deletion, Correction, Limitation<\/h2>\n
Objection<\/h2>\n
Data Transfer<\/h2>\n
Complaint<\/h2>\n
Consent<\/h2>\n
Changes to the Privacy Policy<\/h2>\n
Google<\/h2>\n
Google Analytics 4<\/h3>\n